Privacy Policy
Welcome to TapRelax, operated by ShopNexo LLC ("Company", "we", "our", or "us"). Your privacy is important to us, and we are committed to protecting your personal information while providing a safe and enjoyable shopping experience.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit shopnexo.online, purchase our products, communicate with our customer support, or otherwise interact with our services.
By accessing or using our website, you agree to the practices described in this Privacy Policy.
1. WHO WE ARE
TapRelax is a brand owned and operated by:
ShopNexo LLC
412 W 7th St, STE 874
Clovis, New Mexico 88101
United States
Customer Support:
Email: tiktokshop.rq02@outlook.com
Website: https://shopnexo.online
2. INFORMATION WE COLLECT
A. Information You Provide Directly
When you place an order, create an account, subscribe to our newsletter, contact us, or participate in promotions, we may collect:
• Full name
• Billing address
• Shipping address
• Email address
• Phone number
• Payment information
• Order history
• Customer support messages
• Any information you voluntarily provide
B. Payment Information
Payments are securely processed through trusted third-party payment providers.
We do not store your complete credit card number on our servers.
Depending on your payment method, payment providers may collect:
• Card information
• Billing address
• Transaction amount
• Fraud prevention information
• Payment verification data
C. Automatically Collected Information
When you visit our website, certain information is automatically collected, including:
• IP address
• Browser type
• Device type
• Operating system
• Time zone
• Pages visited
• Products viewed
• Time spent on pages
• Referral source
• Clickstream information
• Shopping cart activity
3. COOKIES AND SIMILAR TECHNOLOGIES
Our website uses cookies and similar tracking technologies to keep your shopping cart active, remember your preferences, improve website performance, understand visitor behavior, measure marketing effectiveness, prevent fraud, and enhance security.
4. INFORMATION COLLECTED THROUGH SHOPIFY
Our store is hosted on Shopify. Shopify automatically collects certain information necessary to operate the online store, including device information, browser information, IP address, shopping session information, checkout information, payment processing information, and fraud detection data.
5. HOW WE USE YOUR INFORMATION
We use your information to:
• Process and fulfill orders
• Ship purchased products
• Verify transactions
• Prevent fraud
• Provide customer support
• Respond to inquiries
• Improve our products
• Improve our website
• Personalize your shopping experience
• Send order confirmations
• Send shipping notifications
• Process refunds
• Comply with legal obligations
• Detect security incidents
• Protect against unauthorized transactions
• Improve marketing effectiveness
• Maintain our business operations
6. INFORMATION SHARING
We may share your information with trusted service providers that help us operate our business, including payment processors, shipping providers, analytics providers, email service providers, fraud prevention services, and Shopify. We do not sell your personal information.
7. MARKETING COMMUNICATIONS
If you subscribe to our marketing communications, we may send promotional emails about products, offers, and updates. You can unsubscribe at any time using the unsubscribe link in our emails.
8. ANALYTICS
We may use analytics tools to understand website traffic, improve user experience, measure marketing campaigns, and optimize our store.
9. DATA RETENTION
We retain personal information only as long as necessary to fulfill orders, comply with legal obligations, resolve disputes, and enforce our agreements.
10. INTERNATIONAL DATA TRANSFERS
Your information may be processed in countries other than your own where our service providers operate. Appropriate safeguards are used when required.
11. YOUR PRIVACY RIGHTS
Depending on applicable law, you may request access to, correction of, deletion of, or portability of your personal information. You may also object to or restrict certain processing activities where permitted by law.
12. SECURITY
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of electronic transmission or storage is completely secure.
13. CHILDREN'S PRIVACY
Our website is not intended for children under 13 years of age, and we do not knowingly collect personal information from children.
14. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. Any changes become effective when posted on our website with a revised effective date.
15. CONTACT
ShopNexo LLC
412 W 7th St STE 874
Clovis, NM 88101
United States
Email: tiktokshop.rq02@outlook.com
Website: https://shopnexo.online
Thank you for trusting TapRelax.